General

The website doctorspine.com is an e-commerce portal, owned and operated by the Company. Use of the website is subject to your acceptance without any modifications to all the terms and conditions made by the Company, as its sole discretion and stated on the website.

The Company shall not be required to notify you about the modifications made in the terms; the revised terms should be determined by checking the website on a regular basis. Use of services and facilities on the website is subject to the current version of the policy, hence to know about any updates in the policy shall be the sole responsibility of the user.

Product Policy

The product shown in the image is a reference product and the new manufactured product can look different from the one shown in the image due to various factors like lighting, manual polish, wood's texture, etc.

The materials used in some of our solid wood products depend on design and functionality. While the primary composition is made from Solid Wood, specific components like back panels or drawers may utilize secondary materials such as MDF, metal, or plywood, varying by product.

Doctor Spine products are available in a fixed set of Finishes. So please discuss the finish you need with our customer support team once in order to receive the best quality product.

Please note that in case of Solid Wood products, slight grains would be visible. There may be a slight variation in finish between the actual product and the 3-D designs which are being displayed on our website.

Please be informed that our bed frames are designed with MDF for mattress support. While we make every effort to address all the concerns, it’s important to note that any issues related to fungus, particularly during the monsoon season, are attributed to environmental factors rather than the product itself. To help prevent such issues, we recommend maintaining the bed in a well-ventilated and dry environment.

Services

doctorspine.com provides an Internet based platform to sell their products and merchandise on the website. Such services enable users to purchase home furnishing products upon placing an order. Once an order placed, the Company will ship the product, and the user will be entitled to pay for it.

Eligibility to Use

According to the Indian Constitution, a person under the age of 18 is minor. Services and facilities offered on our website shall not be available for minors. Please note if you are living outside of India then it's your responsibility to make sure whether you are eligible or not for our services.

Persons barred under the laws of India are not permitted to use our services.

The Company reserves the end right to reject or grant the access to a new user or terminate the access of existing users, at any time. Also, the Company shall not be required to furnish any reason for it.

User Account, Password, and Security

The website registration process enables a user to access the services. Certain user information is required to create an account at our website. It is the sole responsibility of the user to maintain the confidentiality of the User Id and password received upon completion of the registration. Users are also responsible for any activity occurred under the account, thus make sure to exit at the end of each session to prevent unauthorized access of your account or breach of security. The Company shall not be responsible for any loss or damage emerged if you fail to obey the terms.

User is responsible for the validity of account information provided during the website registration process. In case of submission of untrue, incomplete or inaccurate information the Company has the end rights to suspend or terminate your account.

We hereby state that we'll call or message regarding the commercial communication about our company on the aforesaid number given by you.

Product and Pricing Information

The Pricing Information relating to the Product shall be as displayed on the Website and as disclosed to You at the time of Your purchase/order. We do not guarantee that the price will be the lowest for similar products within any given locality, city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You. While Doctor Spine strives to provide accurate information relating to Products and Services including pricing information or availability, but typographical and other errors may occur. In the event that a Product or Service is listed at an incorrect price or with incorrect information due to an error, Doctor Spine will have the right to modify the price of the Product or Services and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Doctor Spine cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

Doctor Spine reserves the right to change the discounts offered at any time during the sale and without prior notice.

User Obligations

• Your access to the website is a non-exclusive limited privilege, which is subject to compliance with the Terms of Use.
• The Services, Website and the materials offered to a user can only be used for purposes that are permitted by: (a) the Terms; and (b) any applicable law, regulation or relevant jurisdictions.
• You agree to adhere to the limitations on circulation, use and reproduction of any material accessed from us in accordance to the Terms mentioned in the 'Use of Material' section.
• You agree not to access the website, the material or the services through any other interface, which is not provided by the Company. Use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any other similar process to access or attempt or access the website or content (or any portion thereof) shall be strictly prohibited.
• The Company disclaims all the liabilities arising in relation to offensive, indecent or otherwise objectionable content that is exposed to a user while accessing the website.
• The content posted or uploaded on the website should not be offensive and should be in accordance to the applicable laws. Users are legally liable for the content they post.
• You agree that you are solely responsible for any loss or damage or any breach of your obligations under the terms.
• Acknowledge that Doctor Spine is facilitating the products from various vendors. Hence the Company shall not be supposed to be the seller of such services. The Company shall not be responsible for any certifications, warranty or guarantee offered by the vendors.

Use of Material

• The Company grants you a non-exclusive, revocable, non-transferable right to access the product catalog or any other material available on the website. In accordance with the terms, you may:
• The design, layout and look, and feel of the website are protected under intellectual property rights, thus copying of the same shall not be granted here in.
• Unless or otherwise permitted, users are not allowed to download or install any of the software available on the website.

Intellectual Property Rights

The website, texts, graphics, UI, visual interfaces, images, sounds and music, codes on the website is owned and controlled by Doctor Spine and the design, structure, selection, coordination, expression, look-and-feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.

The trademarks, logos and service marks displayed on the Website are the property of Doctor Spine. You are not permitted to use these Marks without the prior consent of Doctor Spine.

Doctor Spine owns all intellectual property rights to the trademark "The Doctor Spine Furnitures Pvt. Ltd." and variants thereof, and the domain name, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Doctor Spine.

Disclaimer of Warranties and Liability

We make sure that all the information posted on the website is correct, however the Company never warrants the accuracy, quality and completeness of data, product, and services.

The Company shall not be liable for any direct, indirect, incidental or consequential damages caused by:

• The use or inability of use of services;
• Unauthorized access to the user's data; and
• Any matter is related to the services.

The Company shall not be liable for delay or inability to use of the website or services, or any information, software and graphics acquired through the website. Further, we are not responsible for non- availability of the website during periodic maintenance or accidental suspension caused due to technical reasons.

You acknowledge that data obtained from the website is done entirely through your wisdom. Thus you agree that you will be responsible for any damage and loss caused to your computer with such data.

Violation of the Terms of Use

The Company, in its sole and absolute discretion, may terminate the access to the website of any user in case of violation of the terms or additional terms. You consent to the injunctive or equitable remedy taken by us after the contravention of the terms of use that causes irreparable loss to the Company.

You agree to indemnify and hold harmless Doctor Spine, its affiliate, directors, employees from and against any and all losses, liabilities, damages, claims and expenses incurred by the Company that emerged of infringement, non-performance of any warranty or obligation performed by you.

Further, you agree to hold the Company harmless against any claims made by any third party due to your use of the website that caused damaged to a third party. The Company will also be entitled to redeem from you and you agree to pay any cost and fees of such action.

Governing Law

• Terms, transactions and any mutual claims between you and the Company shall be governed in accordance with the laws of India.
• All claims and disputes arising in connection with the website shall be subject to the exclusive jurisdiction of the Jaipur, Rajasthan.

Privacy Policy

You accept that you have read and fully understand the privacy policy of the website, further you agree that the terms and conditions of the policy are acceptable to you.

Newsletters and Communication

You agree to receive communication and newsletters via SMS and emails from Doctor Spine. To unsubscribe kindly follow the procedure set forth in the Website.